Shipping Policy

Free Shipping Threshold

  • Orders amounting to 80€ or more qualify for complimentary standard shipping.
  • Subscriptions also include free standard shipping FROM THE SECOND DELIVERY ONWARDS, first delivery, if under 80€ will incur in shipping costs according to the destination where it ships to.

 

Shipping Destinations

We ship to select European countries:

  • Portugal (continental and islands)
  • Spain (continental and islands)
  • Germany
  • Austria
  • Belgium
  • Slovakia
  • Slovenia
  • France
  • Greece
  • Netherlands
  • Hungary
  • Ireland
  • Italy
  • Lithuania
  • Czech Republic
  • Denmark
  • Estonia
  • Finland
  • Latvia
  • Malta
  • Norway
  • Poland
  • Sweden

Estimated Shipping Costs (for orders under 80€ without a subscription)

  • Portugal:
    • Continental: 3.50€
    • Islands: 6.50€
  • Spain:
    • Mainland: 5.50€
    • Islands: 6.50€
  • Other European Countries: 10€

Note on Shipping Costs

  • Please be aware that shipping costs are subject to potential fluctuations due to economic conditions, and actual costs may vary. These estimates are provided as a guideline.

International Duties and Taxes

  • Customers are responsible for any applicable duties, taxes, or customs fees imposed by their country. These charges will be added to the shipping costs.

 

Return Policy

Money-Back Guarantee

  • Unsatisfied with your VeryChaga Mushroom extract? You can return it within 60 days from the date of receipt for a full refund.

Return Process

  • Contact our customer support team for guidance on initiating a return.
  • Ensure the product is returned in its original packaging and condition.

Refund Timeline

  • Expect your refund within 5-7 business days after we receive the returned item.

Return Shipping

  • Customers are responsible for return shipping costs, except in cases of product defects or our errors.

 

Additional Notes

  • Estimated shipping costs are provided as a reference and may vary due to economic conditions.
  • Please ensure to provide accurate shipping information during checkout to avoid delivery delays and to confirm your final shipping cost.
  • For any inquiries, assistance, or to initiate a return, contact our customer support team via hello@verychaga.com

This Shipping and Return Policy aims to provide clarity while accommodating potential fluctuations in shipping costs due to economic circumstances.