Shipping Policy
Free Shipping Threshold
- Orders amounting to 80€ or more qualify for complimentary standard shipping.
- Subscriptions also include free standard shipping FROM THE SECOND DELIVERY ONWARDS, first delivery, if under 80€ will incur in shipping costs according to the destination where it ships to.
Shipping Destinations
We ship to select European countries:
- Portugal (continental and islands)
- Spain (continental and islands)
- Germany
- Austria
- Belgium
- Slovakia
- Slovenia
- France
- Greece
- Netherlands
- Hungary
- Ireland
- Italy
- Lithuania
- Czech Republic
- Denmark
- Estonia
- Finland
- Latvia
- Malta
- Norway
- Poland
- Sweden
Estimated Shipping Costs (for orders under 80€ without a subscription)
- Portugal:
- Continental: 3.50€
- Islands: 6.50€
- Spain:
- Mainland: 5.50€
- Islands: 6.50€
- Other European Countries: 10€
Note on Shipping Costs
- Please be aware that shipping costs are subject to potential fluctuations due to economic conditions, and actual costs may vary. These estimates are provided as a guideline.
International Duties and Taxes
- Customers are responsible for any applicable duties, taxes, or customs fees imposed by their country. These charges will be added to the shipping costs.
Return Policy
Money-Back Guarantee
- Unsatisfied with your VeryChaga Mushroom extract? You can return it within 60 days from the date of receipt for a full refund.
Return Process
- Contact our customer support team for guidance on initiating a return.
- Ensure the product is returned in its original packaging and condition.
Refund Timeline
- Expect your refund within 5-7 business days after we receive the returned item.
Return Shipping
- Customers are responsible for return shipping costs, except in cases of product defects or our errors.
Additional Notes
- Estimated shipping costs are provided as a reference and may vary due to economic conditions.
- Please ensure to provide accurate shipping information during checkout to avoid delivery delays and to confirm your final shipping cost.
- For any inquiries, assistance, or to initiate a return, contact our customer support team via hello@verychaga.com