Shipping policy

Free Shipping Threshold

Orders of 67,50€ or more qualify for free standard shipping within mainland Portugal and Spain.
Subscriptions also include free shipping, starting from the second delivery. The first delivery will incur standard shipping costs if the order total is under 67,50€, depending on the destination.

For other European regions, see details below.

Shipping Destinations

We currently ship to the following European countries:

  • Portugal (mainland and islands)

  • Spain (mainland and islands)

  • Germany

  • Austria

  • Belgium

  • Slovakia

  • Slovenia

  • France

  • Greece

  • Netherlands

  • Hungary

  • Ireland

  • Italy

  • Lithuania

  • Czech Republic

  • Denmark

  • Estonia

  • Finland

  • Latvia

  • Malta

  • Poland

  • Sweden

  • Croatia

  • Luxembourg

  • Norway

  • Switzerland

  • United Kingdom

Estimated Shipping Costs

Portugal & Spain – Mainland (orders under 67,50€ without a subscription)

  • Portugal (mainland): 3,50€

  • Spain (mainland): 5,50€

Portugal & Spain – Islands (orders under 105,01€ without a subscription)

  • Portugal (islands): 7,50€

  • Spain (islands): 14,00€

Other European countries (orders under 105,01€ without a subscription):

  • EU Zone 1 (Germany, Austria, Belgium, Slovakia, Slovenia, France, Greece, Netherlands, Hungary, Ireland, Italy, Lithuania, Czech Republic):
    11,50€

  • EU Zone 2 (Denmark, Estonia, Finland, Latvia, Malta, Poland, Sweden):
    14,00€

Non-EU countries (orders under 210,59€ without a subscription):

  • Non-EU Countries (Croatia, Luxembourg, Norway, Switzerland):
    18,00€

  • United Kingdom
  • 20€

Please note: shipping rates are estimates and may vary due to economic or logistical conditions.

International Duties & Taxes

Customers are responsible for any customs duties, taxes, or import fees applicable in their country.

Return Policy

60-Day Money-Back Guarantee

If you're not satisfied with your VeryChaga mushroom extract, you may return it within 60 days of receipt for a full refund, excluding shipping costs.

How to Return

  • Contact our customer support team at hello@verychaga.com

  • Return the product in its original packaging, even if partially used

Refund Timeline

Refunds are processed within 5–7 business days after the returned item is received and approved.

Return Shipping Costs

Return shipping costs are the customer’s responsibility, except in cases of product defects or our error.

Additional Information

  • Shipping estimates are for reference and may vary.

  • Please ensure correct shipping details to avoid delays.

  • Final shipping costs will appear at checkout.

  • For questions or returns, email us: hello@verychaga.com